Please except delays due to Covid-19
Please except delays due to Covid-19
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FAQ's

 

What's the difference between processing time & shipping time?

- Our 48 hour processing time is when we are verifying payment and getting your order ready. Our 3-5 business days shipping is when we actually ship out your order to USPS. So first we process your order and then ship your order. FYI 3-5 business days shipping DOESN'T start until after the 24-48 hours processing time.

What's the difference between shipping first class & shipping priority?

Priority Shipping:

  • - 1-3 days to receive package
  • - USPS first priority (meaning your package has priority over all other mail type)
  • - package is insured up to $50
  • - USPS tracking number is included
  • - Signature Confirmation is included

First Class Shipping:

  • - 1-3 days to receive package
  • - package is NOT INSURED, you will be responsible for any stolen/loss/damaged packages
  • - USPS tracking number included
  • - Signature confirmation is included

How long does this hair last?

- The hair can last up to 2 years PLUS with proper hair care.

Does the hair shed?

Minimum to no shedding. You may see a few strands here and there while detangling or styling but nothing troubling or excessive.

Is this hair processed?

- Our hair is 100% unprocessed virgin hair. Our hair is NOT chemically processed ONLY steam treated for cleanliness.

How many ounces are the bundles?

a total of 3.5 ounces per bundle

What is the wigs density and what does density refer to?

All our wigs density is 180%. The density refers to how thick the wigs are.

What are lace front wigs and full lace wigs?

Lace front wigs only has lace in the front of the wig and the remainder of the wig is made from a regular netted wig cap or other materials such as thin-skin. *YOU ARE NOT ABLE TO WEAR LACE FRONT WIGS IN HIGH UP DO'S OR PONYTAILS* Full lace wigs are lace wigs which are designed with the entire wig cap being made from lace as well as lace all around the perimeter of the wig.*FULL LACE WIGS ALLOWS YOU TO WEAR YOUR HAIR IN HIGH UP DO'S AND PONYTAILS*

Can I color this hair?

- Yes! our hair can be colored into light colors. please take precaution when coloring your hair. professional dye materials should be used and preferably a professional hairstylist should color the hair.

What is the purpose of the edge ties?

- The edge ties are to help lay your edges and to secure your lace at night while you're sleeping. You can also wear the edge ties as a sense of fashion.

How long will it take for me to receive my package?

Shipping takes 3-5 business days. We have a standard 24-48 hours processing time prior to the shipment of all orders. This time frame is subject to change during sales and/or holiday.

Is local delivery or pickup an option?

- NO all orders must be shipped!

how many times can I reuse my mink lash?

25 wears is the normal lifespan, but with extra care some customers have reported going even longer

Can I wear mascara with the lashes?

Yes, in fact, we recommend one light layer of mascara on your natural lashes before to both help them blend in better with the mink lashes, and to help the lash get a better grip.

How long are the mink lash?

- Our mink lash are 25mm long